Terms and Conditions

Corporate Identity

Ruppert Musical Intruments S.A. is a public company incorporated in Luxembourg .

Website Terms of Use

By accessing this website you agree to this website’s terms of use.

All content appearing on this website is the property of Ruppert Musical Instruments S.A., you may view, copy, print and use content of this Web Site for your own personal use only.

Nothing contained herein is conferring any grant of right to use any intellectual property of Ruppert Musical Instruments S.A. or any third party.

Ruppert Musical Instruments S.A, does not bear any responsibility for the contents, availability, operation, performance of websites to which this website is linked or from which this website can be accessed.

Ruppert Musical Instruments S.A, assumes no responsibility for the accuracy or veracity of any statement made by third parties on this website.

This Web Site may contain references to products and services that are not available in your country.

Ruppert Musical Instruments S.A. reserves the right without prior notice to discontinue products other items or to change specifications at any time without incurring any obligations to any party.

Access to this Web Site may be monitored from time to time. Use of this Web Site constitutes consent to such

While Ruppert Musical Instruments makes all reasonable efforts to ensure the correctness and completeness of information provided on this Website, Ruppert Musical Instruments S.A. is not responsible for errors appearing on this Web Site.

Ruppert Musical Instruments reserves the right to make changes to this site and to the terms and conditions of use at any time.

Ruppert Musical Instruments does not warrant that this site or the server on which it is installed are free of harmful components such as viruses.

If any of the terms and conditions of use of this site shall be deemed invalid, void, or for any reason unenforceable, this shall not affect the validity and enforceability of any remaining condition.

Product Warranty Information

1. Our products are covered by a limited Warranty
2. The warranty against defects in materials and workmanship applies only to the original purchaser.
3. The warranty has a duration of 2 years from the date of purchase.
4. The warranty covers the reparation or replacement of defective parts by Lehle Gitarrentechnik or another authorized repair center and the transport cost back to the customer
5. The warranty does not cover transportation costs towards the repair center.
6. The warranty becomes void if the serial number is not readable or if the product has been damaged by misuse, neglect, alteration, or service by unauthorized personnel.
7. Ruppert Musical Instruments assumes no liability for property damage of any sort which may result from failure of this product.
8. Warranties implied by law are limited to the duration of this express limited warranty.

When you would need to return a product for warranty service:

1. Contact us upfront at .(JavaScript must be enabled to view this email address) to identify the problem and guarantee smooth treatment.
2. Provide a document that enables us to verify the date of purchase (sales receipt…).
3. Carefully pack your product and send prepaid.

This limited warranty information is to be used in association with the official warranty that is provided with each product.

Outside EU please contact your local Dealer or Distributor for your countries specific warranty period and repair procedure.